I'm having a problem with my freezer. I don't know if it's to cold or not cold enough. Couple months ago a serviceman came and reset temperature my food was getting freezer burnt. There are still ice crystal's in my food bags. He told me long as i can dip ice cream it's ok. I have a thermoneter and it reads 20 degrees.I replaced the bad food and still getting ice crystal's in the bags. I know that a freezer should be at 0 degrees and the ref about 38 to 40. Where i live i guess they don't want to give a new ref. I keep telling them something is not right. i have even double bag my food.
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