Can't answer your question about which one is bad but when we had a similar problem we purchased the opener mechanism online and installed it ourselves. Inexpensive and easy to do. Unscrew the old one, put in the new one then you have to recode it, but it gave easy to follow directions. Ours wasn't a genie but they have an 800# customer support on their website, as well as e-mail. http://www.geniecompany.com/locate-genie.aspx Get the part # off the unit - up where the "eye" is and you'll be able to find it online.
Our garage door opener is about 14 years old. The wired keypad just outside the door works great but I'm having trouble with the 3 remotes. One by one I've replaced batteries and it just doesn't seem to get them back to working order. Might the opener itself be going bad? How can you tell the difference between bad remotes and a bad opener? Having 3 remotes going out makes me think they are not the problem. The opener is a Genie brand.
Posted by: "oakridgefarm@gmail.com" <oakridgefarm@gmail.com>
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